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A verification step asks users to prove it’s them with a method they’ve enrolled.
A verification step named Confirm it's you with Passkey and SMS OTP

How it works

  • Turn on the methods users can verify with. The step only offers the ones the user has enrolled.
  • If the user has none of them, the flow ends and Verify Flow returns CHALLENGE_FAILED.
Verification step settings with Passkey and SMS OTP turned on

Users verify with a passkey or SMS OTP

Pre-built UI

These settings only apply when users verify in the pre-built UI.

Starting method

Choose which method users see first. Users can still switch to another method.
  • Start with the method last used on this device: returning users start on the method they last used on that device.
  • Otherwise: what happens on a new device, or when the last-used method isn’t available. If you turn off the last-used option, this applies every time.
    • User chooses: users pick a method.
    • Priority order: users start on the first method in your list that they can use.