Skip to main content
Roles control what team members can view and change in the Authsignal Portal. Tenant access controls which tenants they can access.

​
Available roles

Choose the role that matches the team member’s responsibilities. For example, use Support Analyst for a support agent who needs to investigate user activity and reset authenticators.

​
Organization and tenant roles

Each team member has an Organization role. By default, they inherit this role in the tenants they have access to.
Access and roles panel with Support Analyst selected as the organization role and E2E Tests and Demo selected with Inherit.

E2E Tests and Demo both tenants inherit the team member's Support Analyst organization role.

You can override the role for an individual tenant. Under Tenant access and roles, select a tenant and choose its Tenant role:
  • Inherit uses the team member’s organization role.
  • A specific role overrides the inherited role for that tenant.
For example, a team member with the Admin organization role can have a Support Analyst override for Passkey playground.
Access and roles panel with Admin selected as the organization role, Demo set to Admin, Passkey playground set to Support Analyst, and E2E Tests and SDK Tests unchecked.

Demo has Admin assigned explicitly, while Passkey playground has a Support Analyst override.

​
Add a team member

Sign in as an organization Admin. Open the user menu in the top right to find Organization settings.
  1. Open Organization settings > Team.
  2. Click Add team member.
  3. Enter their Name and Email.
  4. Choose an Organization role.
  5. Under Tenant access, select the tenants they need.
  6. Click Add team member to send the invitation.
To set a tenant-specific role after adding the member, open their name in the team list and follow the steps below.

​
Change roles or tenant access

Sign in as an organization Admin to update a team member’s access.
  1. Open Organization settings > Team and select the team member’s name.
  2. Under Access and roles, update their Organization role if needed.
  3. Under Tenant access and roles, select or clear tenants to update their access.
  4. For each selected tenant, leave Tenant role set to Inherit or choose a specific role.
  5. Click Save changes.
Changing an organization role also changes the inherited role for tenants set to Inherit. Choose Inherit again to remove a tenant-specific override.