The contextual messaging feature allows you to provide additional information to users when they’re completing a challenge in the pre-built UI.

Creating a contextual message

To configure messaging for your action:

  1. Navigate to the Authsignal Portal actions page
  2. Select your action
  3. Go to the Messaging tab

Contextual messaging configuration in the Authsignal Portal

Dynamic content with custom data points

You can enrich your messages with dynamic data using the syntax: {{<context>.<dataPointName>}}

Inserting dynamic data into your message

Using action data

To include transaction-specific information (such as withdrawal amount):

You will be withdrawing {{action.withdrawalAmount}}

Make sure to include these custom data points in your track action payload.

Using user data

To include user-specific information:

Welcome back, {{user.firstName}}. Please confirm this withdrawal of {{action.withdrawalAmount}}.

Ensure you have updated your user profile with these custom data points before referencing them.

Pre-built UI

Once you’ve created a contextual message, it will be displayed in the pre-built UI when the user is completing the challenge.

If any of the data points you’re referencing are not available, the message will not be displayed.

Contextual message in the pre-built UI