Overview

The Call Connect API is a service that enables caller authentication during active calls or omni-channel customer interactions. It can be integrated with:

  • Interactive Voice Response (IVR) systems
  • Customer support workflows
  • Digital channels (e.g., chatbots, email)

Regions

The Call Connect API is served on the connect.authsignal.com domain and is available in three regions:

RegionAPI URL
US (Oregon)https://connect.authsignal.com
AU (Sydney)https://au-connect.authsignal.com
EU (Dublin)https://eu-connect.authsignal.com