Caller Authentication
Call Connect API - Overview
Learn how to integrate with the Authsignal Call Connect API - an Authsignal service for call center customer authentication.
Overview
The Call Connect API is a service that enables caller authentication during active calls or omni-channel customer interactions. It can be integrated with:
- Interactive Voice Response (IVR) systems
- Customer support workflows
- Digital channels (e.g., chatbots, email)
Regions
The Call Connect API is served on the connect.authsignal.com domain and is available in three regions:
| Region | API URL |
|---|---|
| US (Oregon) | https://connect.authsignal.com |
| AU (Sydney) | https://au-connect.authsignal.com |
| EU (Dublin) | https://eu-connect.authsignal.com |